Refund policy

Thank you for shopping at Prints by Mee®

Personalised Products

Unfortunately, anything that has been made to specific requirements, is personalised, or otherwise cannot be resold due to a bespoke element, I cannot offer a refund.

Please be careful to read all information below the product before placing your order in regards to how clear, bright and visible your image is and please make sure all information is correct.

If colours in your photo uploaded don't represent the colours in real life, please include this in the notes section as we cannot offer refunds or rectify products if images are incorrect. 

All images drawn are our own interpretation and Prints by Mee®'s style of art. 

Non-Personalised Products

To avoid disappointment, please check whether an item is cancellable or non-cancellable before ordering.

Shipping 

If an item has had an attempted delivery and not been collected from the post office by yourselves and returned back to me, a refund cannot be issued. If you would like your item resent it will be at an extra shipping charge to yourself. 

If an order is delayed by Royal Mail and delivered outside the shipping timeframe, a refund cannot be issued as this is out of our control.

If an item is lost by Royal Mail, a replacement or refund can be arranged. Please email us printsbymee@outlook.com

Custom Fees

As Prints by Mee® is UK based, orders are sent from the UK, this means there may be custom fees to anyone outside the country. This is the customers responsibility to pay.